Is Government And Safaricom's Ksh 104 Billion Digital Health System Truly A Priority For Kenyans?
— written by Sanju on Sept. 25, 2024, 6:10 p.m.
Safaricom's recent announcement of a Ksh 104 billion investment in a Digital Health System has sparked debate. While the project's ambitions are clear—improving the country's healthcare infrastructure through technology—the question remains: is this monumental investment aligned with the immediate needs of Kenyans?
Kenya faces numerous pressing challenges in its healthcare system, from poor access to medical facilities in rural areas to shortages of healthcare professionals and essential medicines.
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The introduction of an Integrated Healthcare Information Technology System (IHTS) promises to unify patient records, digitize public hospitals, and enhance pharmaceutical traceability. But for the everyday Kenyan struggling to access basic healthcare services, will this high-tech solution really address their most urgent concerns?
Safaricom’s project, supported by partners Apeiro Limited and Konvergenz Network Solutions Limited, is undoubtedly forward-thinking. Its comprehensive plan, which spans over 10 years, involves rolling out cloud-based infrastructure, cybersecurity measures, and devices for healthcare professionals.
However, the project structure ensures that no upfront costs will be borne by the government, which raises questions about potential long-term financial implications.
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Moreover, the technology is designed to streamline the healthcare process and reduce fraud in health insurance, which is a welcome step. But with the Ministry of Health and County Governments grappling with existing healthcare delivery issues, is a tech-first approach the immediate solution? Will this investment improve the actual care experience of the average Kenyan?
Kenyans are likely to appreciate Safaricom’s efforts, given the company’s successful track record with platforms like the Hustler Fund and revenue digitization. However, many may still question whether digital health advancements should take precedence over more traditional investments like expanding healthcare facilities and training more medical personnel.
Ultimately, while the investment may future-proof Kenya's healthcare system, there remains debate over whether it addresses the country's most urgent healthcare needs.
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